What Causes Team Conflict? – 5 Minute Guide!

Every workplace in the world has conflicts.

Too much of it will tear even the best teams apart.

But just where does conflict come from in the workplace?

What Causes Conflict in a team infographic

Common Causes of Conflict At Work

The major causes of workplace conflicts are:

1. Team Dynamics

The status quo in a team can be upset in lots of ways. 

Even a great team can be disrupted with a change in dynamics, leading to disputes with other team members. 

The most common example of team dynamics is:

When someone new joins a team!

This situation can cause lots of disruption and conflict.

2. Unclear Roles & Responsibilities

If roles and responsibilities are unclear within a team, conflict is going to happen.

Tasks not clearly allocated to a team member often go unfinished. 

Then people will start to blame eachother for the task not being finished!

People will believe that others should be completing an unallocated task, which then leads to a dispute. 

3. Values

We all have beliefs about how others should behave. 

Given that we all have different views, and expectations:

These beliefs can be quite different and sometimes contradictory, leading to clashes.

4. Poor Work Habits

If a team member has poor work habits, this can quickly lead to dispute. 

If someone consistently misses deadlines or is late to work, other team members may hold this against them. 

As time goes on, this frustration will often build up.

Often this frustration then crystallises around one relatively minor issue.

Then before you know it you have a big problem on your hands!

Work disccusion

What Is Conflict Resolution? 

Conflicts are unavoidable at the end of the day.

So how can we resolve them?

Conflict resolution is the process of:

Bringing two or more parties who are in dispute to a peaceful, lasting solution. 

To resolve conflicts, conversations between the two parties or more will need to occur.

Read our 6 quick tips for managing conflict in your team here for more!

Conclusion

Conflict is bound to happen in any workplace.

Especially when the pressure to meet deadlines and targets increases stress.

Knowing where this conflict comes from is your key to minimising it!

This is a key part of management, learn all about it on our line manager courses!

Image Credits: Pexels, Pexels

Our small, intensive courses are the fastest way to improve your skills.manager-promo-1

 

About Ben Richardson

Ben is a director of Acuity Training which he has been running for over 10 years.


He is a Natural Sciences graduate from the University of Cambridge and a qualified accountant with the ICAEW.


He previously worked as a venture capitalist and banker and so had extensive experience with Excel from building financial models before moving to learn SQL, Microsoft Power BI and other technologies more recently.