Management

Active listeners make more money. They also have better relationships! People always remember someone that listens well: And they are the key to any successful workplace! What Is Active Listening? Active listening emphasizes engagement and positive interactions. An active listener…

Assertiveness is an amazing trait to have as a manager. But becoming assertive will be a different path for each person! Women do tend to struggle with assertiveness more than men. Remember – it is a learned skill, not just…

People with imposter syndrome feel that they have fooled everyone else. They feel like a fraud, or imposter, and live in fear of being found out. It is possible to suffer imposter syndrome in all areas of life. And is…

We’ve all had crazy weeks at work. The key question is what happens at the weekend. Do you look back, tired but satisfied (impressed even?) with what you’ve achieved. Or do you look back and just feel exhausted? This is…

Gratitude is a feeling of thankfulness or appreciation. It makes us able to recognise the positive aspects of our lives and be thankful for them. Gratitude is essential to our Line Manager training, showing it to others is key to…

No one goes through their career without facing adversity and setbacks. This is no different for managers, as it can be a very stressful position! Resilience is the distinctive ability to “bounce back” and thrive after these challenges. It’s an…

Self-confidence affects all areas of life. As a manager, you need to be confident in yourself to lead others well. Without it, people struggle to make significant progress in all areas of their life. It has a cascading effect on…

An unhappy employee will start looking for a new job. So making sure your team and colleagues are happy is very important to a strong workforce! To help inform our Line Manager courses and keep up to date with current…

Mental toughness is the ability to manage your thoughts, emotions and energy in tough situations. It means that you don’t suffer from overwhelming stress and anxiety when things don’t go your way. This is an extremely valuable skill to have…

Uncertainty is not knowing what will happen. It refers to situations where you don’t even know what the outcomes might be. This is a common situation as a manager, but you need to lead in spite of it. Given that…

Positive thinking is focusing on the good in every situation. It means focusing more on the positive side of an event than the negative. This does not mean ignoring the bad things. It means that you accept the bad, but…

  As a manager, you have to learn to say “No”. But being harsh isn’t the only way to go about it. ‘No’ is a direct and blunt word, which can kill motivation if used at the wrong time. Learning…