The Three C’s Of Good Communication

Communication is the key to being understood.

As a manager, it is your most important skill.

As it is so important, we spend a lot of time on this during our management courses.

1. Clear

Make your message clear. Think about what you want before you speak!

Then think about how you can communicate that best for someone else to understand.

Keep in mind everyone has different thought and speech patterns.

What makes sense in your head will be incomprehensible to others!

Doing all of this before the conversation starts is the best way to get started.

2. Concise

Once you have made your point, let it stand.

If you have communicated what you want clearly, then you have said all you need to.

When people think back to a conversation, you need them to remember the important part!

If they look back and remember a bunch of irrelevant details or fluff, they may forget your main point.

Minimise this risk by being concise. Great ways to do this are:

• Use short and direct sentences.
• Get to the point immediately.
• Don’t use any filler words.

3. Consistent

Consistency is your final key to good communication.

If you always communicate in the same productive way, then people learn how to act in response.

But you also need to keep consistent in the frequency of your communication.

Hold regular meetings, check in with people every day and always make time for casual conversations.

Keeping in regular communication is the best way to reinforce your good habits.

It will also show others that you are committed to it.

A business can function poorly with bad communication.

But a business cannot function without any communication.

Conclusion

Now you know the three C’s of communication.

Think about them every time you communicate at work.

This goes for emails, presentations and meetings.

Good communication saves time, builds relationships and inspires great work.

Images from Helena Lopes and Fauxels !

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