Building Rapport With Your Team [8 Quick Tips!]

 

Rapport is people’s ability to relate to others.

Having good rapport means being empathetic towards each other’s feelings.

Some people are gifted at it, but everyone can improve on it.

Good rapport can be mastered on our Line Manager courses, which are CPD certified.

Let’s look at eight easy ways to build rapport at work.

People having fun conversation in workplace

8 Ways To Build Rapport

Building rapport doesn’t have to be as difficult as you might imagine it to be.

1. Find out what you have in common.

Think of someone you’re trying to build a relationship with.

Maybe you both went to the same school or enjoy the same activities.

You can probably find something in common with anyone if you try hard enough.

You can then use this to build a foundation for communication.

2. Talk about your family life.

Discussing family life is a fantastic way of taking a business relationship to the next level.

Maybe you have children of the same age, or you both have parents with the same hobbies?

If this is the case, you can empathise with each other’s daily challenges and triumphs!

Rapport building is about more than just work.

3. Find out what they hate or are afraid of.

Shared negative experiences often bring people together.

It gives you something powerful to bond over.

This can be even more effective than having something positive in common.

4. See if you have shared goals.

We often have passions and goals that we feel we can’t share with other people.

Finding common dreams creates a strong bond.

Connecting with people that align well with your work goals always builds good relationships.

People having casual conversation at work

5. Copy their body language.

Research has shown that we respond better when someone acts like us.

Mirroring body language is a powerful psychological tool for bonding with someone.

Look for things like the way they sit and whether they gesture while talking.

This is also a key skill to master to interview well, in addition to helping develop rapport!

You can find more interview tips in this infographic for a clear breakdown on our very best advice.

6. Talk about shared hobbies and skills.

We all love to talk about our hobbies, particularly when they are things that not everyone is interested in.

This is a great way to build a relationship with your line manager, as it breaks down the professional barrier between you.

Even if you don’t have exactly the same interests, engage with people when they discuss theirs.

You may even end up doing these activities together!

7. Discuss food likes and dislikes.

What we eat is another subject that we all love to talk about when connecting with others.

In many cultures, people connect during meals, and food is an important part of socialising.

A great way to increase rapport is asking people their favourite recipes and telling them yours.

8. Enjoy talking about things that make you feel awkward or unique.

We all have things that we don’t usually tell people until we develop a lot of trust.

This could be considered oversharing if it’s too soon in the relationship.

But if done with the right timing, this will build great rapport.

Having good rapport will also help you to increase and understand your workplace power!

People having friendly discussion in meeting

What To Avoid When Building Rapport

No matter how hard you work at building rapport, it can be lost pretty easily if you make a wrong move.

One of the most obvious ways is if you are caught lying to them or talking about them behind their back.

Your relationship can also slowly be eroded over time due to a lack of contact or poor communication.

Even a strong sense of rapport with someone else may not last long once you are no longer talking to them every relatively frequently.

Good rapport is an ongoing process. It is not a ‘one and done’ thing.

Learning to build rapport is particularly important for line managers trying to build the motivation of their team.

For any aspiring manager, knowing what not to say is just as important as knowing what to say.

Our small, intensive courses are the fastest way to improve your skills.manager-promo-1

Re-Building Lost Rapport

So, what should you do if the rapport you have with someone has been lost?

The good news is that you can easily recover the bond that has been broken.

Just go back to what we looked at earlier in terms of the tips to build rapport in the first place.

Do the right things to re-establish your credibility and recover the trust that has been lost.

Even when rapport has been lost, you can still get to a win-win outcome by rebuilding it.

Conclusion

The best piece of advice for creating rapport is to be genuine and honest at all times.

Building rapport with someone should be a positive experience that enhances their day and your day.

Image Credits:  Pexels, Pexels, Pexels

About Ben Richardson

Ben is a director of Acuity Training which he has been running for over 10 years.


He is a Natural Sciences graduate from the University of Cambridge and a qualified accountant with the ICAEW.


He previously worked as a venture capitalist and banker and so had extensive experience with Excel from building financial models before moving to learn SQL, Microsoft Power BI and other technologies more recently.